While you can choose your preferred currency, our website only allows to check out in TRY. EUR and USD currencies will be converted to TRY on the check out page using the most current exchange rate.

Returns & Refunds

If you want to cancel / change or return your order please send an e-mail to info@coloreveofficial.com. the dispatch process can be very quick and once the order has been dispatched, it is no longer possible to cancel the order. however, you can return your order within 15 days after receiving. the product should be in its original packaging, complete and at the return shipment has to be made at your own cost. it is recommended to use a registered delivery service,
COLOREVE is not responsible for any lost packages during the return process. a refund will be made when goods are received
in good condition and complete. it can take some time before the refunded amount appears on your credit card. an exchange of
products can be made as well under above listed conditions. no refund will be made for products that are returned incomplete, damaged,
used or notified more than 14 days later.

After we receive your return to our warehouse, we check whether the product meets the return conditions, and the related transactions are completed within 2 business days and the refunds are completed. You will be notified by email when your return transactions are completed by shopcoloreve.com. After this stage, the time to return your account to your account varies depending on your bank processes. The invoice date does not exceed 14 days, the product protection band is not opened, the labels have not been removed and unused, you can
send your products with all the re-sellable features intact. Refunds which do not comply with these conditions will be refunded against you by not being accepted. For this reason, we recommend that you return your products as soon as possible and return them as stated above,
as soon as they reach you.  
* Refund will be given to you by email when your shipment reaches us. After checking the conformity of the returned products with the return conditions,the refunds for the accepted return requests are forwarded to the bank within 2 (two) business days.
Your repayment is done by your bank in the same way as you pay to your payment vehicle (in installments with installments).
The progress of this process depends entirely on the internal processes of your bank.
Please note : International Orders
In case of return, all taxes and duties has to be paid by customer.
If customer refuses to pay any of them , ColoReve won’t be responsible of any return cost /taxes may occur. 
The return fee or any other costs that may charged to Coloreve will be deducted from your refund. For shipping fee details, please contact with us at info@coloreveofficial.com
Return Address:
Yemez Tasarım Tekstil Hazır Giyim san ve tic aş.
Vişnezade mahallesi maçka talim yeri sokak no:6 daire :1 kat -2 Beşiktaş İstanbul