Returns & Refunds
Once you receive your order, you have (7) days to request a return authorization and return the unwanted item(s). Please follow the return process steps below. Any item marked as Final Sale cannot be returned or exchanged. We will let you know once we have received your return and processed your refund. Y
We are pleased to accept timely returns of new and unused products within 7 days from the date the order was delivered to you. The products must be in the same condition and original packaging. We would like to kindly inform you that customers are responsible for paying for their own shipping costs for returning their item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, based on custom duties, the return cost may vary from Turkey to abroad.
in good condition and complete. it can take some time before the refunded amount appears on your credit card. an exchange of
products can be made as well under above listed conditions. no refund will be made for products that are returned incomplete, damaged,
used or notified more than 7 days later.
After we receive your return to our warehouse, we check whether the product meets the return conditions, and the related transactions are completed within 2 business days and the refunds are completed. You will be notified by email when your return transactions are completed by shopcoloreve.com.
send your products with all the re-sellable features intact. Refunds which do not comply with these conditions will be refunded against you by not being accepted. For this reason, we recommend that you return your products as soon as possible and return them as stated above, as soon as they reach you.
Any item marked as Final Sale cannot be returned or exchanged.
We are unable to accommodate any adjustments or cancellations to Final Sale items once processed, including customised goods and sale merchandise.
We do offer customers a pre-order option on a selection of our products. Please be aware that shipping dates on pre-order items are estimates only and goods are not guaranteed to ship on the date listed.
All Pre-Order items are subject to delays and cancellations during production. In the event of this the customer will be notified accordingly.
The return fee or any other costs that may charged to Coloreve will be deducted from your refund. For shipping fee details, please contact with us at firstname.lastname@example.org
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Vişnezade mahallesi maçka talim yeri sokak no:6 daire :1 kat -2 Beşiktaş İstanbul