While you can choose your preferred currency, our website only allows to check out in TRY. EUR and USD currencies will be converted to TRY on the check out page using the most current exchange rate.

FAQs

Simply add goods to your shopping basket and continue to checkout where you will be asked to enter your credit card details through İyzico. Once you have placed your order, an email will be sent to you confirming the details of your order.
If you want to cancel / change or return your order please send an e-mail to info@coloreveofficial.com . the dispatch process can be very quick and once the order has been dispatched, it is no longer possible to cancel the order. however, you can return your order within 7 days after receiving. the product should be in its original packaging, complete and at the return shipment has to be made at your own cost. it is recommended to use a registered delivery service, COLOREVE is not responsible for any lost packages during the return process. a refund will be made when goods are received in good condition and complete. it can take some time before the refunded amount appears on your credit card. an exchange of products can be made as well under above listed conditions. no refund will be made for products that are returned incomplete, damaged, used or notified more than 7 days later.

INTERNATIONAL ORDERS

Delivery times will vary depending on destination. Please kindly take into consideration that in some areas there is a limited range of delivery services available.

Estimated delivery time for international orders: up to 7 working days, excluding customs clearance. We work primarily with DHL Express / UPS Worldwide for our worldwide shipments.

International shipments may occur shipping costs, depending on the destination. Please note, these shipments may also be subject to customs duties and taxes. Any customs duties or import taxes incurred by shipping to overseas addresses are the responsibility of the customer and ColoReve cannot be held accountable for any of these charges.

All international orders are delivered on DAP (delivery at place) the price you pay to ColoReve will exclude all relevant import duties and sales taxes. As the recipient, you'll need to instead pay these directly to our carrier to release your order from customs upon arrival.

Please note: The return fee or any other costs that may charged to Coloreve will be deducted from your refund.
For shipping fee details, please contact with us at info@coloreveofficial.com
 All other international shipments are being done by the postal service and UPS. For each mode of shipment a tracking number will be sent to you. ** Taxes and duties are calculated according to your shipping destination. Product prices displayed are exclusive of all taxes and duties.If any extra tax and duty occurs based on destination country's regulations, Coloreve is not responsible for that and all has to be paid by customer.
All other international shipments are being done by DHL or UPS DAP (delivery at Place). For each mode of shipment a tracking number will be sent to you.
Taxes and duties are calculated according to your shipping destination. Product prices displayed are exclusive of all taxes and duties. If any extra tax and duty occurs based on destination country's regulations, Coloreve is not responsible for that and all has to be paid by customer. In this case, once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for where you’re shipping to. You will be contacted by the courier (DHL or UPS) to complete procedure to proceed your delivery.
In case of return, all taxes and duties has to be paid by customer.
If customer refuses to pay any of them , ColoReve won’t be responsible of any return cost /taxes may occur. 
Please note: The return fee or any other costs charged to Coloreve will be deducted from your refund. For shipping fee details, please contact with us at info@coloreveofficial.com
Turkey - 2-3 business days Free of charge
EU : 3-5 business days 15 EUR (250 TL)
USA & Rest of the world : 3-5 business days 15 Eur (250 TL)